Responsible Gambling Policy
The Responsible Gambling Policy (hereafter referred to as "Policy") establishes the core values and principles which unifies Tobix Limited’s (hereafter referred to as "Company") efforts to set responsible gambling framework and meet the applicable licensing objectives.
Responsible gambling is a core pillar in the Company, and the Company understands how gambling addiction could impact individuals, but also friends, families, colleagues as well as on a larger scale to society as a whole.
Gambling addiction can result in broken relationships, debts and crime and it is of utmost importance that gambling operators play their part by following applicable regulation and setting out best practice in the industry.
By adhering to the principles of responsible gambling, the Company is committed to protect minors and vulnerable groups from gambling harm, and to maintaining a safe environment for its customers and staff.
No provision of Credit
The Company does not provide customers with credit or act as an agent for credit provider in any sort of way.
In order to comply with the licensing conditions and prevent customers from gambling beyond their means, the provision of credit is strictly prohibited under this Policy.
Protection of Minors
The Company promotes the use of blocking measures for customers to prevent children in their homes from accessing gambling online and takes all reasonable steps from preventing underaged gambling on any of its websites.
The Company does not accept minors as customers under any of its licences, and the registration of persons under 18, or any higher age restrictions set out by licensing conditions, is strictly prohibited.
Protection of Vulnerable Groups
The Company understands the risks connected to gambling and whilst the majority of customers can enjoy gambling as a recreational form of entertainment, there are groups of people which can be considered vulnerable and are either at risk of developing or already having developed gambling addiction. A vulnerable individual can be any person with a predisposition, whether biological or physiological, to gamble excessively.
The Company is committed to promote long term sustainable growth and focus on growing a healthy customer database by preventing and reducing the risks connected to gambling.
Responsible Gaming Limits
All persons holding a gaming account on Tooniebet.com, may at any time contact Customer Support via Live Chat or by email at support@tooniebet-casinos.com and request to activate one of the below limits:
- Deposit Limit - Choose the amount best suitable for you to deposit on a daily, weekly or monthly basis (Calendar based).
- Self-exclusion - Need a longer break? You can self-exclude for a specific period of your choosing, or indefinitely. In order to reopen an account from an indefinite self-exclusion you will need to submit a written request that you wish to end your exclusion period.
In the event that someone is experiencing a gambling problem, the below organization offers support and advice:
Responsible Gambling Counsil
Website: https://www.responsiblegambling.org/