Payments Policy

When you open an account at the Website you agree that the financial operations connected to your account will be processed directly by the Company, an operator of a payment system, and/or by a third party designated by the Company to perform this activity.

Depositing or withdrawing funds is facilitated through the payment system of your choice (among those available on the Website from time to time). Wherever possible, withdrawals are processed using the same payment method used to fund the account. You shall use the payment system services available on the Website in accordance with the rules of use imposed by the respective providers of such services.

The account balance is not a bank balance and therefore cannot be subject to insurance, asset-backing or guarantees of any other kind. A deposit or an active balance does not earn any interest.

By making a deposit, you grant the Company the permission to debit from your balance any fines or dues in connection to your activity, as provided by the Terms or the applicable law. You also agree to avoid charging back the deposited funds, annulling the deposits, and agree to compensate the Company for the costs associated with the chargebacks and recalls.

The Company reserves the right to define the minimum and maximum sums of the deposit to the account at its discretion.

The Company reserves the right to make payments according to individual schedule, set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the withdrawal method, your account level or other relevant factors.

Requests to withdraw funds are worked through by the financial department within 5 (five) business days after the request is made and/or 5 (five) business days after the last withdrawal request was paid out, provided all other conditions are met and checks are completed, as outlined in the Terms. Financial department agents process requests for withdrawing monetary funds from 6 AM to 5 PM GMT, Monday-Friday. You consent that you are familiar and agree with the timetable of withdrawing funds. After the financial department has worked through the request to transfer funds, any further delays in processing payments are not the Company’s responsibility.

The Company may delay processing of your withdrawal request to perform checks of your identity, account balance, source of funds and of your compliance with the Terms. In such cases, the Company may start and/or take part in and/or help in the investigation of the circumstances and you agree to provide support and assistance in any such investigation. The Company reserves the right to postpone performing any payments or providing the sum of the winnings until all verification procedures and checks outlined in the Terms are successfully completed.